Clothing Angel is the sole data controller for this website. We are based in Australia and supply wholesale European‑style men’s, women’s, and kids’ clothing to shops and brands worldwide. If you have any questions about your privacy, you can contact us at info@clothingangel.com.au
When you interact with us – for example, by creating a wholesale account, placing an order, or contacting us through our website – we may collect your name, business name, email address, shipping and billing address, order history, and payment information (processed securely by our payment partners; we do not store full card details). We also automatically collect technical data such as your IP address and browsing behaviour through cookies to improve our website and remember your preferences. We do not collect sensitive data (e.g., health, political opinions) nor do we knowingly collect information from children under 16.
We use your personal data only for purposes directly related to our wholesale business: to manage your account, process your orders and returns, issue invoices, answer your inquiries, prevent fraud, comply with Australian tax laws (including record‑keeping for 5–7 years), and analyse how visitors use our site. Our legal bases for processing are the performance of our contract with you (e.g., fulfilling orders), our legitimate business interests (such as security, analytics, and fraud prevention), and legal obligations. We never sell or rent your personal data to third parties.
We share your data only with essential service providers: payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., DHL, Australia Post, FedEx), IT and analytics providers (such as Google Analytics), and professional advisors like accountants or lawyers. All these parties are contractually bound to protect your data and may not use it for any other purpose. Because we sell worldwide, your data may be transferred to countries outside Australia; we ensure adequate safeguards are in place, such as standard contractual clauses or relying on the recipient’s compliance with applicable privacy laws.
We keep your data for as long as necessary to fulfil the purposes described above, and then for periods required by Australian law (for example, tax records are kept for 5–7 years after the last transaction). When data is no longer needed, we delete or anonymise it securely. You have the right to access, correct, or request deletion of your personal data, and you may object to certain types of processing (such as analytics). To exercise these rights, email us at info@clothingangel.com.au – we will respond within 30 days. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (oaic.gov.au), which handles privacy complaints in Australia.
We take reasonable steps to protect your data using SSL encryption, access controls, and regular security updates. Our website uses cookies only for essential functions (like keeping you logged in) and for anonymous analytics – we do not use cookies for advertising or cross‑site tracking. By using our website, you consent to our use of cookies as described. You can disable cookies in your browser settings, but some features may not work correctly. We may update this Privacy Policy from time to time; the latest version will always be posted on this page with a new “last updated” date. By continuing to use our website and placing wholesale orders, you agree to the terms of this policy.
